Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning services.

Last Updated: August 2, 2025

Information We Collect

We collect information that you provide directly and some information automatically when you use our services:

  • Contact details (name, email, phone number, address)
  • Financial information relevant to planning discussions
  • Communication preferences and consultation history
  • Website usage data and technical information

How We Use Your Information

We use your personal information for the following purposes:

  • Providing financial planning consultations and analytical reviews
  • Communicating with you about our services and appointments
  • Improving our services and website functionality
  • Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

We process your data on the basis of consent and legitimate interest.: Consent for marketing communications, legitimate interest for service provision, and legal obligations for regulatory compliance.

Information Sharing

We do not sell your personal information. We may share your data only in these limited circumstances:

  • With your explicit consent for specific purposes
  • To comply with legal requirements or regulatory obligations
  • With trusted service providers who assist in delivering our services (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have important rights regarding your personal information:

Right to Access

Request copies of your personal information we hold

Right to Rectification

Request corrections to inaccurate or incomplete data

Right to Erasure

Request deletion of your personal information in certain circumstances

Right to Data Portability

Request transfer of your data to another service provider

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please review our Cookie Policy. Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years after the end of our service relationship.

Children's Privacy

Our services are designed for adults, and we do not knowingly collect personal information from individuals under 18 years of age.

18+ only

Policy Changes

We may update this privacy policy periodically. We'll notify you of significant changes via email or website notice. Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For privacy-related questions, to exercise your rights, or to make a complaint, please contact us:

contact@keryntalivos.com

+61 376-193-466

123 Collins Street, Melbourne VIC 3000